The Salon Professional Academy » Student Consumer Handbook

 

 

 

Purpose                                                                                                                                   4

Mission Statement                                                                                                                  4

Statement of Principal                                                                                                            4

Additional Information                                                                                                          5

Accreditation, Licensure & Memberships                                                                              5

Charges & Fees Schedule                                                                                                       6

Transfer Policies                                                                                                                      8

Financial Aid Code of Conduct                                                                                             9

Types of Financial Aid Available                                                                                           13

How Financial Need is Calculated                                                                                         19

Dependency Status                                                                                                                 23

Entrance and Exit Counseling                                                                                                            24

Repayment of Loans                                                                                                               26

Verification Policy                                                                                                                  32

How Funds are Disbursed                                                                                                      33

Student Responsibilities                                                                                                         35

Refund Processing                                                                                                                  36

Policies                                                                                                                                    37

            Campus Security: Annual Security Report                                                                 37

            Family Educational Rights and Privacy Act of 1974 (FERPA) Policy                      48

            Satisfactory Academic Progress (SAP) Policy                                                           49

            Whistleblower Protection (Anti-Retaliation) Policy                                                   51

Administration & Faculty                                                                                                       53

           
 

This Student Consumer Handbook is a publication of the Financial Aid Office of The Salon Professional Academy. Its purpose is to describe the services available to students through this office as well as provide important information about policies and procedures that may not be covered in the student catalog. In the case of conflicting information between this publication and the student catalog, the student catalog supersedes.

 

Although this handbook will answer most of your questions relating to financial aid, it is important that students are aware that federal regulations are subject to change which may impact policies and procedures stated in this publication. Students are encouraged to visit the Financial Aid Office for the most current information. General questions can usually be answered on a walk-in basis, but more specific questions may require an appointment.

 

The Salon Professional Academy’s mission is to produce highly trained and well prepared graduates to be successful in a professional salon environment. We are committed to excellence in cosmetology arts and sciences education.

 

The Salon Professional Academy strives to seek out and provide the resources and support our students need in order to successfully attend school, graduate and find employment in a professional salon environment. We are committed to providing the resources and support which are in the best interest of our students.

 

Students or prospective students can obtain additional information about The Salon Professional Academy by directly contacting the school. Contact can be made in a variety of ways, and depending on the information needed may vary by department.

 

General information on the school can be obtained on the website at: www.salonproacademy.com or by calling (608) 781-8772 or via email at info@salonproacademy.com. Administrative office hours are Monday-Friday from 8:30am-4:00pm. 

 

Information relating to financial aid can be obtained by contacting Jennifer Larson, Financial Aid Administrator. She can be contacted by phone at (608) 781-8772, and choosing the Financial Aid option when prompted or via email at jenniferlarson@salonproacademy.com. Financial Aid office hours are Monday-Friday from 8:30am-4:00pm.

 

Information relating to enrolling can be obtained by contacting Amy Kolve, Admissions Coordinator. She can be contacted by phone at (608) 792-4841 or by email at amykolve@salonproacademy.com. Admissions office hours are Monday-Friday from 8:30am-4:00pm.

 

The Salon Professional Academy is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC).

 

The Salon Professional Academy is licensed in the state of Wisconsin through the Department of Regulation and Licensing.

 

Onalaska Business Association

La Crosse Area Chamber of Commerce

Academy Association, a group of 14 Salon Professional Academy schools from across the nation

American Association of Cosmetology Schools (AACS)

Wisconsin Association of Student Financial Aid Administrators (WASFAA)

National Association of Financial Aid Administrators (NASFAA)

A transfer student may be accepted after careful evaluation of the student's academic records. Each transfer's program must be evaluated on an individual basis. No more than 20% of the program can be credited from another institution. Transfer students are required to pay full tuition, and must start at the beginning of the course. All accepted transfer hours are applied at the end of training. We do not recruit students already attending or admitted to other schools offering similar programs.

 

Every institution has its own policy regarding transferring credits. The Salon Professional Academy cannot guarantee the transferability of any particular courses.

This code of conduct applies to all financial aid employees and all other employees and agents who have responsibilities with respect to educational loans or who have contact with guaranty agencies or lenders (either federal or private loan lenders). All decisions and actions must be consistent with the following principles:

 

All students must be given an equal and fair opportunity to choose from all lenders and loans, federal and private. These choices will not be limited to lenders or loans that are available through or recommended by The Salon Professional Academy.

           

The Salon Professional Academy will seek to ascertain relationships with those lenders which can provide the best benefits for students—interest rates and fees, payment terms and services.

 

A conflict of interest is created when an employee’s personal situation interferes with her judgment which can make her unable to act in the best interest of The Salon Professional Academy or the students attending the institution. All employees must avoid conflicts of interest. No employee shall have any relationship with any lender or guaranty agency nor accept any fees or anything of value, other than token marketing items and nominal conference refreshments, from any lender. 

 

The Salon Professional Academy will not accept any service or anything of value from any lender or guaranty agency with exception of the following services: loan processing materials and financial literacy materials, training for financial aid staff related to loan processing, entrance and exit counseling services conducted under the supervision of a financial aid administrator from The Salon Professional Academy, emergency staffing services, and/or reimbursement of reasonable costs for domestic travel and training conferences hosted by lenders and/or guaranty agencies.

 

All student financial information must be kept confidential. This includes but is not limited to information based on need, resources, loans and other aid. This information cannot be shared with outside parties, without written student authorization, other than the United States Department of Education (DOE), state aid agencies, lenders, servicers and guaranty agencies.                       

 

All financial aid employees and all other employees and agents are required to comply with all of the following rules in this Code of Conduct Regarding Lender Relationships and Loans. In addition, they are required to notify the Director/Owner if they become aware of facts indicating that there may have been a violation of the Code of Conduct Regarding Lender Relationships and Loans.

 

No financial aid employee or any other employee or agent, shall act as an employee, consultant or sales representative or officer for any lender or guaranty agency. No financial aid employee or other employee shall serve on the Board of Directors (compensated or uncompensated) for any lender or guaranty agency. 

 

No financial aid employee or any other employee shall serve on any lender or guaranty agency’s advisory board. No agent of The Salon Professional Academy will be allowed to serve on a lender or guaranty agency’s advisory board without written approval from the Director/Owner to ensure the agent will comply with this policy.

 

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